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kassia789c36b Offline
#1 Posted : Sunday, November 04, 2012 5:52:29 PM(UTC)
kassia789c36b

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Crying I just bought an E2 this weekend and the ribbon that the blade assembly rides along is falling loose and getting caught up in the machine causing the assembly to get stuck & make an awful noise. Is there a way to open up the machine easily? I don't want to void a warranty, but hate to return the machine already!
Cricut Dani Offline
#2 Posted : Sunday, November 04, 2012 10:39:39 PM(UTC)
Cricut Dani

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Originally Posted by: kassia789c36b Go to Quoted Post
Crying I just bought an E2 this weekend and the ribbon that the blade assembly rides along is falling loose and getting caught up in the machine causing the assembly to get stuck & make an awful noise. Is there a way to open up the machine easily? I don't want to void a warranty, but hate to return the machine already!


Hello,

We would like to recommend that you call the number below where a representative will be happy to walk you through further troubleshooting.

1-877-727-4288 Monday-Friday: 7am-6pm MST

-Cricut Dani
 1 user thanked Cricut Dani for this useful post.
kassia789c36b on 11/5/2012(UTC)
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