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audreyclarke84879d8a315f Offline
#1 Posted : Friday, November 09, 2012 10:44:37 AM(UTC)

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Hope someone can help me, I have just this week bought my cricut, and having spent most of that time trying to get it to work on Windows 8 eventually got it to link to the craftroom. My new problem is linking my cartridges. I only have two so far that came with the machine , I put the cartridges in and then click the link button , it takes ages and then comes up and says something like the serial number is wrong. Can any help me out?

I also have the CCR on my pc and when I click buy according to the help it should take me to a page to purchase and the example shows the item in the basket, when I click buy nothing goes in my basket? Help Confused

Thanks in advance for any help
CricutMallie Offline
#2 Posted : Friday, November 09, 2012 10:54:45 AM(UTC)

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Hi Audrey... sorry for the trouble.
Our Customer Service department is spectacular at walking you through and troubleshooting over the phone.
If you have some time today, I'd reccommend connecting with any of our helpful representatives.


Best of luck,
Mallie @ Cricut
 1 user thanked CricutMallie for this useful post.
audreyclarke84879d8a315f on 11/18/2012(UTC)
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