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Penguintalk1028 Offline
#1 Posted : Saturday, May 25, 2013 2:47:24 PM(UTC)
Penguintalk1028

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Hello! I did an update on my E2 today using CricutSync, which errored a few times but seemed to finally work after a bit. Well the machine restarted itself after the update and worked fine...I cut some things out and turned it off. I came back to it an hour later and after I turned it on, the machine kept restarting itself over and over . Has anybody else had this happen and know how to fix it? Is there a way to restart the machine? Thanks!
Coah'sNana Offline
#2 Posted : Sunday, June 16, 2013 5:27:23 PM(UTC)
Coah'sNana

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I hope you have gotten your issue resolved by now. Did you call PC Support? What was your resolution, if any?
Cricut LeAnne Offline
#3 Posted : Monday, June 17, 2013 11:24:50 AM(UTC)
Cricut LeAnne

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Originally Posted by: Penguintalk1028 Go to Quoted Post
Hello! I did an update on my E2 today using CricutSync, which errored a few times but seemed to finally work after a bit. Well the machine restarted itself after the update and worked fine...I cut some things out and turned it off. I came back to it an hour later and after I turned it on, the machine kept restarting itself over and over . Has anybody else had this happen and know how to fix it? Is there a way to restart the machine? Thanks!


Hi,

Please call customer service at 877-727-4288 and we would be happy to do some troubleshooting with you and your machine. We are available from 7am to 6pm Monday through Friday.

Thanks,

Cricut LeAnne
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