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LanitaM Offline
#1 Posted : Sunday, June 16, 2013 3:29:57 PM(UTC)

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My E2 won't read any of my carts... Haven't used it in a long time. Do I need to update it?
Coah'sNana Offline
#2 Posted : Sunday, June 16, 2013 5:25:18 PM(UTC)

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Probably. And it's the first thing support will have you do if you call them. You will probably need the newest version of C-Sync and Adobe Air as well. When you launch it, it should automatically tell you if there is an update. If after updating, you still have problem, give support a call and they can walk you through some troubleshooting steps. HTH
Keep us posted!
mabel_mcconnell7a8a963e Offline
#3 Posted : Tuesday, July 02, 2013 1:04:13 PM(UTC)

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My E2 says it can not find cartridge and get an error 1. Does anyone know what this means? My E2 has been updated recently. Thanks.
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