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disneybug Offline
#1 Posted : Friday, June 28, 2013 1:23:01 PM(UTC)
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I bought the original bug a few months ago just to get George. 75 bucks for the machine with the cart was cheaper than a lot of offers I have seen on ebay and other sites. Well the cart wouldn't link to my gypsy. I put off calling customer service because I thought it would be a hassle. There have been so many negative comments about CS. So today I bit the bullet and called. In less than 10 minutes I had George linked to my Gypsy. I had a very pleasant experience. I am a happy camper right nowBigGrin
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EstherWheat on 6/29/2013(UTC)
scrapalette Online
#2 Posted : Friday, June 28, 2013 1:56:03 PM(UTC)
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Glad you got George linked. . .he's known to be troublesome at times! LOL I've called CS many times over the years and always had a good experience. I think people generally don't post when things go well, but do vent when things go wrong. Glad you had a good experience and then took the time to post about it! BigGrin
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disneybug on 6/28/2013(UTC)
Bugsy2 Offline
#3 Posted : Friday, June 28, 2013 2:46:46 PM(UTC)
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CS at PC absolutely ROCKS!!! I have never had an unpleasant experience.Love

Glad you got your cart linked.
Lisa L. Offline
#4 Posted : Friday, June 28, 2013 7:06:28 PM(UTC)
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Yes me too - I speak to Norma and she is super helpful! Just call and give them a chance.
Dragonfly50 Offline
#5 Posted : Friday, June 28, 2013 9:14:54 PM(UTC)
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I have called PC CS many, many times and each time the people have been helpful and kind.
Each time they have helped me fix my issues or replaced something if it needed to be.

D~





disneybug Offline
#6 Posted : Friday, June 28, 2013 10:49:48 PM(UTC)
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Originally Posted by: scrapalette Go to Quoted Post
Glad you got George linked. . .he's known to be troublesome at times! LOL I've called CS many times over the years and always had a good experience. I think people generally don't post when things go well, but do vent when things go wrong. Glad you had a good experience and then took the time to post about it! BigGrin


You are so right. Sometimes it is easier to complain I guess. I wish I remembered the lady's name that helped me. She was extremely helpful and polite.
EstherWheat Offline
#7 Posted : Saturday, June 29, 2013 2:18:55 PM(UTC)
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I have only had to call a couple of times over the years but have always had a very positive experience! Glad you found that to be the case.

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