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slugbug70354 Offline
#1 Posted : Sunday, September 01, 2013 10:52:12 AM(UTC)

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Joined: 7/27/2013(UTC)
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I try to open craft room i gets to my sign in then just stays on accessing your account forever it never accesses my account. is anyone else having this problem and if so how do i fix it. i've uninstalled and reinstalled many times and still nothing Angry
sewnmachine Offline
#2 Posted : Tuesday, September 03, 2013 11:26:58 AM(UTC)

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It could be that your antivirus program is preventing opening the application. There are specific "exceptions" that can be added to your virus application. There are so many different avenues to troubleshoot CCR that I can't give you anything for sure.

Call PC customer service. They can help. And they have undoubtedly heard of all the different scenarios to trouble shoot. They will talk you through everything and stay on the phone with you while you do it.
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