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virginia authement Offline
#1 Posted : Monday, October 07, 2013 8:30:00 PM(UTC)
virginia authement

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I downloaded the cricut craft room on my computer successfully. BUT, when I connected my "BLACK" USB cord that came with my gypsy to the computer to the actual cricut expression machine to cut stuff out it would not work because they didn't recognize each other. I called customer support and they told me something might be wrong with my USB cord. But yet it works fine with my Gypsy. I then used my "WHITE" USB cord that had came with my design studio and ......... it worked! Now I'm happy!
BigGrin BigGrin BigGrin
Narelle Offline
#2 Posted : Monday, October 07, 2013 9:53:34 PM(UTC)

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The black cord that came with the Gypsy isn't supposed to be used to connect your computer to the Cricut. It has a totally different connection than the A/B USB cord that is required to connect the computer and expression. (I'm wondering where you actually plugged it into on the expression..)

The white cord from DS is an A/B USB cord and that's they it worked.

Glad you had that white USB cord! BigGrin Have fun!
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