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hailey.mclande902ba5a Offline
#1 Posted : Tuesday, October 08, 2013 2:38:46 PM(UTC)
hailey.mclande902ba5a

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[size=6]Last week I went to use my cricut mini and I would load the paper and hit cut but it would tell me to load the paper when it was already loaded!! I tried everything I could think of with nothing working. Yesterday I went back to try again and when I hit cut it doesn't even recognize my machine! It is plugged into the wall and my computer. I am at a loss and have a project I am really needing to do! Please help me! TIA
CricutShawnee Offline
#2 Posted : Tuesday, October 08, 2013 4:08:44 PM(UTC)
CricutShawnee

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When I first got my cricut about 4 yrs ago, it was acting up, too.
I emailed Cricut and they told me how to re-set the settings.
I don't have the email - but contact them and just maybe that will help.
Good luck and sorry this happened to you.
gretzja80fe65b9 Offline
#3 Posted : Tuesday, October 08, 2013 7:57:17 PM(UTC)
gretzja80fe65b9

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I am having the same problem. I load my paper, hit cut and it says to load the paper and then it says that CCR is not working. I am really frustrated. When I first got my mini about a year ago it worked fine and I can't figure out what is going on. Then my husband turned the antivirus off and cleaned out my history in the computer and it worked!! Then next day I went to finish a project and it did the same thing. Telling me to load the paper and that CCR is not working. I am about ready to bounce the mini on the road.Angry
CricutGena Offline
#4 Posted : Tuesday, October 08, 2013 10:33:07 PM(UTC)
CricutGena

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Hello! The Cricut Craft Room prompts you to load the mat. I can recommend loading the mat when prompted, not before.

-Cricut Gena
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