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nettiem2011524b0253 Offline
#1 Posted : Friday, October 25, 2013 12:38:47 AM(UTC)
nettiem2011524b0253

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Hi All,
I am new to this and hope you can help. I have inherited a Cricut Imagine as well as the small origianl Cricut from my Mum, who has sadly passed away. I have tried to use the Imagine but noting seems to happen. I know it wouldnt have been used for approx 18ths due my Mums illness. I have been onto the Support and downloaded the Cricut Sync but even leaving it all night loading, nothing seems to have happened. Does anybody have any ideas as to how I can get the machine updated? I would really like to use the machine. Hoping someone can help me - thanks! Nettie
Sherri Kay Offline
#2 Posted : Friday, October 25, 2013 3:14:33 AM(UTC)
Sherri Kay

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Contact PC and they can help you with this. I'm sorry to hear about your mother. Sad
curious george II Offline
#3 Posted : Saturday, October 26, 2013 10:59:19 PM(UTC)
curious george II

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First of all sorry to hear about your mother.

Secondly make sure that your virus protection program isnt blocking the programs from loading. Remove all the programs cricut syc, air adobe, and ccr from the computer so you can reload them again. Making sure that your virus protection program isnt blocking the installation programs or add them as an exception to your virus protection program. Try to re-install the cricut syc, air adobe, and ccr, if you have any other problem you can send me a pm and I will try to help. Follow all the instructions the programs tell you to do.

Curious II
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