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SandraNolan1 Offline
#1 Posted : Saturday, October 02, 2010 8:38:31 PM(UTC)
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My old laptop needs to be replaced. Can I install my current copy of CDS on my new computer or will I need to purchase a new copy?
kimk. Offline
#2 Posted : Saturday, October 02, 2010 8:45:23 PM(UTC)
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You will need to call CS to get your code reactivated.


Cricut® support hours:

Monday - Friday 7:00 a.m. - 6:00 p.m. (MST)
Cricut® support: 801-932-1144
toll free service phone: 877-7CRICUT
Narelle Offline
#3 Posted : Saturday, October 02, 2010 11:21:07 PM(UTC)
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Download the latest version from DS update before you ring them. Then you'll be ready to activate it. They may have you uninstall from the old computer (if you still have it) and you may need proof of purchase.
Doxieluv01 Offline
#4 Posted : Wednesday, November 03, 2010 7:02:28 PM(UTC)
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FWestphal wrote:
And then be prepared to sit and wait a LONG time before customer service answers the phone.


there are a high wait time right now due to the gypsy promotion and people having problem getting the downloads on their computers
FWestphal Offline
#5 Posted : Wednesday, November 03, 2010 7:38:02 PM(UTC)
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And then be prepared to sit and wait a LONG time before customer service answers the phone.
MichelleBryan Offline
#6 Posted : Sunday, November 07, 2010 9:05:24 PM(UTC)
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I recently took my computer in for repairs and they cleaned it out. CDS was deleted. If I call will they give me a new activation code also?
Narelle Offline
#7 Posted : Sunday, November 07, 2010 9:35:39 PM(UTC)
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They should. You'll need your existing serial number (off the cd envelope) to quote them when you phone.
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