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J Viola Offline
#1 Posted : Tuesday, July 15, 2014 8:59:39 PM(UTC)
J Viola

Rank: Newbie

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Joined: 4/16/2014(UTC)
Posts: 1

Hi!

I'm having some issues with design studio. I have my image ready to cut, but as soon as I click on the green Cut button, the Mat Preview screen shows up but it just says "Please wait". In the background a yellow strip shows up and it reads Global Flex Error. I tried reinstalling the cricut plugin, updated my firmware, rebooted my computer (Mac), turned the cricut explore on and off but to no avail.

Cricut support is closed by the time I get home from work so I can't even call them. Someone please help! I'm trying to make my moms wedding invitations and this is getting really frustrating!

Edited by user Tuesday, July 15, 2014 9:02:34 PM(UTC)  | Reason: Not specified

ladrieltsf8bd7117 Offline
#2 Posted : Saturday, August 02, 2014 10:22:12 AM(UTC)
ladrieltsf8bd7117

Rank: Newbie

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Joined: 3/18/2013(UTC)
Posts: 1

I'm having the exact same problem !! Did you ever figure out a solution?! It worked just fine 2 days ago !!
lynndeb2013897f08fa Offline
#3 Posted : Sunday, August 03, 2014 8:19:02 AM(UTC)
lynndeb2013897f08fa

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Joined: 12/7/2013(UTC)
Posts: 3

I have the same problem It is very FRUSTRATING.
Narelle Offline
#4 Posted : Friday, August 08, 2014 4:24:10 AM(UTC)
Narelle

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That error can occur when you hide layers. If you've done that try unhiding them and see if you still get the error.

ETA: This is the Design Studio forum. You might get more traffic in the Design Space forum. Cool Cool

Edited by user Friday, August 08, 2014 4:42:22 AM(UTC)  | Reason: Not specified

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