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PamelaBoyer Offline
#1 Posted : Saturday, August 02, 2014 9:18:32 PM(UTC)
PamelaBoyer

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My Explore is tearing up my cardstock when it cuts. I've changed cardstock, mats, and settings in the cut for cardstock, but nothing helps. Any suggestions would be greatly appreciated.
Thank you.
cricutgrammy Offline
#2 Posted : Saturday, August 02, 2014 9:30:05 PM(UTC)
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I would get on chat with them on Monday morning or call them for tech support. something sounds a miss.
 1 user thanked cricutgrammy for this useful post.
PamelaBoyer on 8/2/2014(UTC)
jjenabid7a8d3b8 Offline
#3 Posted : Thursday, August 14, 2014 1:24:13 PM(UTC)
jjenabid7a8d3b8

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Mine is too. I am really getting annoyed. New blade, new mat, good paper. I hate that I can't change the SPEED of the cuts. I feel like they might be okay if I could just slow the machine down.
Cricut Tamara :) Offline
#4 Posted : Thursday, August 14, 2014 1:50:39 PM(UTC)
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Originally Posted by: PamelaBoyer Go to Quoted Post
My Explore is tearing up my cardstock when it cuts. I've changed cardstock, mats, and settings in the cut for cardstock, but nothing helps. Any suggestions would be greatly appreciated.
Thank you.


Hello Pamela,
It sounds like you might need a new blade housing. If you want to PM me your name, address and the issue you are having, I can see what I can do. :)

Cricut Tamara
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