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stampalot8638cf13 Offline
#1 Posted : Sunday, August 03, 2014 12:59:20 PM(UTC)
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Angry
Is anyone else having an issue? I cut something yesterday late afternoon and then tried last night and still can't log into Cricut Design Space.
Is the site down?
 1 user thanked stampalot8638cf13 for this useful post.
DarleneDuncan on 8/14/2014(UTC)
ddair Offline
#2 Posted : Sunday, August 03, 2014 4:26:27 PM(UTC)
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I have not tried today but was having a variety of problems yesterday. Others were posting issues too.

Diania
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DarleneDuncan on 8/14/2014(UTC)
watches4238cbf7 Offline
#3 Posted : Sunday, August 03, 2014 4:31:57 PM(UTC)
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Mad I get to the cutting stage and it just says please wait.
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DarleneDuncan on 8/14/2014(UTC)
sabradsa9f8afb3 Offline
#4 Posted : Tuesday, August 05, 2014 12:23:45 AM(UTC)
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I had an issue when signing into design space it wouldnt accept my password - it was fixed about 10am MST, either that or my constant clearing and reentering of the password and user id worked.

In then end I had to un-tick the remember me, blank the panel for user id and password, then clear browser cache and go back to the page - I finally got in. Not sure what did it - maybe the server side was fixed and all my efforts were in vain till that was done.
 1 user thanked sabradsa9f8afb3 for this useful post.
DarleneDuncan on 8/14/2014(UTC)
Deedles.dee887dc4bf Offline
#5 Posted : Saturday, August 09, 2014 10:33:03 AM(UTC)
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Yes the site was down last Friday, Saturday, Sunday and Monday morning. I called support and everyone was in a company meeting. I emailed them and received their automated response that I might expect a reply within 7-10 business days.
It was only when I wrote an unflattering review on Amazon that I received a typed reply to my review and a phone call as well within minutes of posting that review.
Yet here I sit like you, another Saturday with them again having an Internal Server Error and I yet again am unable to cut.
Aren't you tired of this too?
 2 users thanked Deedles.dee887dc4bf for this useful post.
Friend972 on 8/9/2014(UTC), DarleneDuncan on 8/14/2014(UTC)
Olivia'sNana Offline
#6 Posted : Saturday, August 09, 2014 11:50:35 AM(UTC)
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I am logged on right now. Not in my craftroom so not cutting anything. But I have noticed for the last several days it takes it longer to bounce through the clouds and back down to my computer before opening up to the virtual mat and same thing when i send anything to cut which is a bit aggravating but it does finally get there and cuts fine. I don't like the cloud whatever it is software at all.

 1 user thanked Olivia'sNana for this useful post.
DarleneDuncan on 8/14/2014(UTC)
trishanugent5064a02d Offline
#7 Posted : Saturday, August 09, 2014 1:41:50 PM(UTC)
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The free image of the week isn't showing in my image sets. Is anyone else having this problem?
 1 user thanked trishanugent5064a02d for this useful post.
DarleneDuncan on 8/14/2014(UTC)
Cricut Jo Ann Offline
#8 Posted : Saturday, August 09, 2014 5:07:14 PM(UTC)
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Originally Posted by: Deedles.dee887dc4bf Go to Quoted Post
Yes the site was down last Friday, Saturday, Sunday and Monday morning. I called support and everyone was in a company meeting. I emailed them and received their automated response that I might expect a reply within 7-10 business days.
It was only when I wrote an unflattering review on Amazon that I received a typed reply to my review and a phone call as well within minutes of posting that review.
Yet here I sit like you, another Saturday with them again having an Internal Server Error and I yet again am unable to cut.
Aren't you tired of this too?



Hi this is Cricut JoAnn,

We are not currently experiencing issues with Design Space. Have you tried Clearing your browsing history restarting your computer and then logging back in? Please let us know.
 1 user thanked Cricut Jo Ann for this useful post.
DarleneDuncan on 8/14/2014(UTC)
Cricut Jo Ann Offline
#9 Posted : Saturday, August 09, 2014 5:14:20 PM(UTC)
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Originally Posted by: trishanugent5064a02d Go to Quoted Post
The free image of the week isn't showing in my image sets. Is anyone else having this problem?


Hi, this is Cricut JoAnn.

The free cut this week is listed at "Locker Talk - Grades K - 4". When you search in My Image Sets you should be able to search it by using "Locker". Hopefully this helps.
 1 user thanked Cricut Jo Ann for this useful post.
DarleneDuncan on 8/14/2014(UTC)
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