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debramay Offline
#1 Posted : Thursday, October 07, 2010 8:04:13 PM(UTC)
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Every once and awhile I will turn on my G and start to design or go into a cart or maybe do something else and just like that, it turns off! Does anyone else have this happen? It had a full battery too. I will turn it back on and it will go back to the design if that is what I am working on. Just curious why it does this?
Confused
Scrappin-Gramie Offline
#2 Posted : Thursday, October 07, 2010 8:10:01 PM(UTC)
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BigGrin I have not had this happen on my G. I would play it safe and call PC and ask them if this is normal.
new2scrappin Offline
#3 Posted : Thursday, October 07, 2010 8:26:26 PM(UTC)
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debramay wrote:
Every once and awhile I will turn on my G and start to design or go into a cart or maybe do something else and just like that, it turns off! Does anyone else have this happen? It had a full battery too. I will turn it back on and it will go back to the design if that is what I am working on. Just curious why it does this?
Confused


Yes, it has happened to me several times. I called PC and I was told that if it keeps happening to call back. I said I'm calling now why do I have to call back? Anyway, they were no help. I really don't use it that much so I can't even tell you if its still doing this.
~tallulah~ Offline
#4 Posted : Thursday, October 07, 2010 9:33:08 PM(UTC)
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mine did this when i would turn it sideways when working. turns out i had been over-charging it. when i let it get down to about 1/4 battery life and only charge it for an hour or two then it doesn't do it.

others have had this happen and for the same reason.
bnlnkids Offline
#5 Posted : Friday, October 08, 2010 9:16:00 AM(UTC)
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This happened to me a lot in the beginning. I learned that it was due to charging the G for long periods of time (say, overnight). Once I started shortening my charging time (no more than a few hours at a time), it made a huge difference. Hope this info helps... good luck. Smile
truthfully98 Offline
#6 Posted : Friday, October 08, 2010 9:29:28 AM(UTC)
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Mine does that too, and I usually let it charge overnight. I will stop that and see if it stops.
MaxineJohnson Offline
#7 Posted : Friday, October 08, 2010 10:09:40 AM(UTC)
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What is your screen saver time-out set at?
scrapsprite Offline
#8 Posted : Friday, October 08, 2010 10:49:17 AM(UTC)
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Wow, that makes me a little nervous when an electrical device is that sensitive to overchargingScared I'm glad I'm finding these things out early. TFS.
~tallulah~ Offline
#9 Posted : Friday, October 08, 2010 12:21:04 PM(UTC)
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scrapsprite wrote:
Wow, that makes me a little nervous when an electrical device is that sensitive to overchargingScared I'm glad I'm finding these things out early. TFS.


i've *ruined* two laptop batteries by keeping them plugged in to the charger all the time. when i first got them they stayed charged w/o plugged in for at least 9 hours. after keeping them plugged in (charging) all the time i can only go less than an hour.

finally my dh told me to keep it plugged in while using it but unplug it from the charger when off or not using. got new batteries, tried it and it worked.

it's the type of battery...i guess...lol.

Edited by user Friday, October 08, 2010 12:22:45 PM(UTC)  | Reason: Not specified

bethdoc Offline
#10 Posted : Monday, October 11, 2010 12:33:26 PM(UTC)
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I find this to be a problem for me when my battery has run down too low. I just plug it in and keep using it, then had no problem at all.
debramay Offline
#11 Posted : Tuesday, October 12, 2010 7:00:50 AM(UTC)
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Thanks for all your suggestions. I will watch how long I have it charging and see if that makes a difference.
Scrapperdee Offline
#12 Posted : Wednesday, October 13, 2010 1:38:25 PM(UTC)
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bnlnkids wrote:
This happened to me a lot in the beginning. I learned that it was due to charging the G for long periods of time (say, overnight). Once I started shortening my charging time (no more than a few hours at a time), it made a huge difference. Hope this info helps... good luck. Smile



Same with me...also have to let it drain down before you recharge too
Doxieluv01 Offline
#13 Posted : Wednesday, October 13, 2010 2:01:59 PM(UTC)
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does it actually turn off or is it your screen saver coming on?
Mecllap Offline
#14 Posted : Wednesday, October 13, 2010 6:53:34 PM(UTC)
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Oh dear -- I pretty much leave mine plugged in (and off) when I'm not using it and haven't had this problem so far. Guess I'll start leaving it mostly unplugged. Mine does "wink out" to standby black when it's been idle, but it comes right back when I tap the screen.
debramay Offline
#15 Posted : Wednesday, October 13, 2010 6:55:11 PM(UTC)
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Doxieluv01 wrote:
does it actually turn off or is it your screen saver coming on?

It turns completely off. But now I have been letting it drain down to the warning blinking lite and it hasn't happened. I will keep watching it.
TheScrappy1 Offline
#16 Posted : Friday, October 15, 2010 6:52:49 AM(UTC)
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debramay wrote:
It turns completely off. But now I have been letting it drain down to the warning blinking lite and it hasn't happened. I will keep watching it.



That issue is one listed in the troubleshooting guide in Gypsy Sync program. If you choose Yes, my Gypsy turns off
at odd times for no reason ( reworded) it prompts you to restore it.
I did the restore last night as I was having that issue as well as my touch screen calibration was way off...and it fixed it. It took about 45 minutes and when complete all of my carts were still linked.

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