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ZanetaLowe Offline
#1 Posted : Saturday, November 27, 2010 8:00:37 PM(UTC)
ZanetaLowe

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Just purchased a Cricut Personal Electronic Cutter today. I followed all of the set up directions, but the roller bar isn't working. It's uneven and won't move at all. Please advise.
Narelle Offline
#2 Posted : Saturday, November 27, 2010 8:15:24 PM(UTC)
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Did you get all the cardboard packaging out from inside the cricut?

If you did and it's not working properly I'd probably take it straight back to where you purchased it for an exchange.
Khrista Offline
#3 Posted : Saturday, November 27, 2010 8:17:21 PM(UTC)
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As Narelle said, I'd take it back and exchange it. Since you just bought it and it's a hardware thing that sounds like is messed up, I wouldn't even try to mess with it because it could just have other problems later.
ZanetaLowe Offline
#4 Posted : Saturday, November 27, 2010 8:31:27 PM(UTC)
ZanetaLowe

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Thanks so much. I did get everything out, but my gut is also telling me to take it back, so I will. :)
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