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Mrs. Brady Offline
#1 Posted : Saturday, November 27, 2010 9:28:44 PM(UTC)
Mrs. Brady

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After months of research and "thinking it over", I decided on the Cricut Expression. So I went on Black Friday to Joann's Fabric and bought it $200. Plugged it in, followed the directions and guess what...it doesn't work. I have reset the machine several time to no availe. Not happy with my purchase...Any suggestions on what else I could try before I call the Cricut people.

When I turn on the machine, all of the buttons on the far left side light up (except Settings & Line Return) and stay lite up. Then the far left columns on the "keyboard" are also lite up and stay up. The display screen is blank.

HELP!!!

Mrs. Brady attached the following image(s):
Cricut 1.JPG
MissyMel Offline
#2 Posted : Saturday, November 27, 2010 9:33:50 PM(UTC)
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How did you reset it?
Deanna M Offline
#3 Posted : Saturday, November 27, 2010 9:37:19 PM(UTC)
Deanna M

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Do you still have your receipt? I would try returning it to Joann's for another one if this one won't work.
MissyMel Offline
#4 Posted : Saturday, November 27, 2010 9:39:53 PM(UTC)
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If you didn't try what is called a hard reset, you can follow the directions here

This should work, but if not, I would try to return it.

Mrs. Brady Offline
#5 Posted : Saturday, November 27, 2010 9:49:03 PM(UTC)
Mrs. Brady

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MissyMel wrote:
How did you reset it?


I did the hard reset 3 times. I guess I get to go back to Joann's Fabrics tomorrow. Thanks for the advice.
MissyMel Offline
#6 Posted : Saturday, November 27, 2010 10:01:19 PM(UTC)
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So sorry it didn't work.
SkyCandy Offline
#7 Posted : Saturday, November 27, 2010 10:04:48 PM(UTC)
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Mine lights up like yours and the display screen has info on it. Then the lights all go out except the on/off button but there is always something in the display area.
I'd return it right away.
You will love your expression when you get one that is not broken. This is just a fluke. It happend to me when I got my Gypsy a few months ago. Broken and wouldn't turn on. It is not common at all.
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