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Quito Offline
#1 Posted : Tuesday, December 07, 2010 7:45:06 PM(UTC)
Quito

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Hello,can anyone help as to where can buy new cricut blade housing unit.I have tried on several occasions to contact provo craft by e-mail and only once have they replied,requesting home address,to send me new one.This i did,but as yet nothing has arrived and no replies to my emails,which is quite frustrating.Maybe its because I live in England,I don't know.I have already tried to buy one off their website,but to no avail,as they request a country,from the drop down box,but there are only Canada and America to choose from.Please can someone give me a lifeline,as am desperate to use my cricut.Thank you.
scrapsprite Offline
#2 Posted : Tuesday, December 07, 2010 9:15:00 PM(UTC)
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Do they sell the deep blade housing unit separately in the UK? If so, you could use that until you are able to talk to PC again. In the USA, they sell this in many of the craft stores.
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Quito on 12/8/2010(UTC)
scrapalette Offline
#3 Posted : Tuesday, December 07, 2010 9:22:39 PM(UTC)
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PM AdminBecky through the MB. She also handles customer service issues. Maybe she can help.

Was the one that came with your machine defective? Missing? Can you contact the vendor you bought the Cricut from?
 1 user thanked scrapalette for this useful post.
Quito on 12/8/2010(UTC)
Amyao Offline
#4 Posted : Tuesday, December 07, 2010 9:46:02 PM(UTC)
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Try calling. They hired more customer service people so when I call a week or so ago, I got through really quickly.

Good Luck!
Quito Offline
#5 Posted : Wednesday, December 08, 2010 2:16:44 PM(UTC)
Quito

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scrapsprite wrote:
Do they sell the deep blade housing unit separately in the UK? If so, you could use that until you are able to talk to PC again. In the USA, they sell this in many of the craft stores.

Thank you for fast response to my dilema.Yes have purchased one of those,am going to give it a try.Thank you,once again
Quito Offline
#6 Posted : Wednesday, December 08, 2010 2:24:31 PM(UTC)
Quito

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Would like to thank everyone for their advice,which have taken on board and appreciate.
Quito Offline
#7 Posted : Wednesday, December 08, 2010 2:36:44 PM(UTC)
Quito

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Would like to thank everyone for their advice,which have taken on board and appreciate.
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