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mallorym Offline
#1 Posted : Monday, July 18, 2011 11:06:08 AM(UTC)
mallorym

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Hello Cricut Community! Christy and Mallory here from Provo Craft’s Product Development department. We are hard at work on Cricut Craft Room and are excited to share with you the scoop on this amazing program! Check back here frequently for updates on the Craft Room’s development progress, news on resolved bugs our beta testers have helped us find, answers to frequently asked questions, and an inside look at many of the features Cricut Craft Room has to offer. For those of you who are not beta testers, we hope you’ll find this forum interesting, informative and a great teaser of what is to come! We look forward to getting to know you and working together to make Cricut Craft Room a positive and fun experience for all!

In the following posts, you will find details on:
1 - Dial Size
2 - Grouping
3 - Cartridge Linking & Gypsy Migration
3 - Stuck on "No Usable Devices Available" Message?
4 - CCR Imagine projects compatibility with Gypsy and CDS
4 - Mat Layers
5 - Mat Layer Colors
6 - Bookmark and Wish List
7 - The Basics
8 - Hide Contour
9 - Firmware Updates
10 - Relative v. Real Size
10 - Zoom
11 - Welding Cricut Images with Patterns
12 - Update Imagine When Using E2?
14 - Installing Drivers
16 - System Requirements
17 - Cutting with Craft Room Wirelessly
19 - Auto Fill
20 – Finding All The Layers
21 - Text Box
22 - Build 59!
23 - Bridge Errors
24 - Mat Orientation
25 - Firmware Update Failed?
26 - Exporting and Importing with Gypsy and Design Studio
27 - What is the error: "cannot contain null addresses"?
28 - Text Box feature and Welding
29 - Build 60
31- "Invalid Cricut.com Login" Error
32 - Build 66
33 - Cartridge Linking & Gypsy
34 - More on Firmware Updates
37 - Build 85 - PC version
39 - Build 92
40 - Build 96
41 - Troubleshooting for Mac Book Pro Users
42 - Bridge Errors and Antivirus Software
43 - What is "Craft Room Exclusives?"

DIAL SIZE

To start us off, did you know you can select the default size of images added to the mat? Just click on the Green tab called “Options” located in the tool window along the left side of the application. Within “Options”, select the “Craft Room” tab and look for the “Dial Size” section. Simply increase or decrease the value in the text box by clicking the arrows just to the left or typing a valid number in the box.

Two fixes we are currently working on are the “base-64” errors being experienced with the Creative Memories Reminisce Accents, Sweet Treats and Winter Woodland cartridges, as well as getting those creative feature labels corrected. Thank you to our beta testers for helping us identify these problems!

Again, we are excited to spend more time with you talking about Cricut Craft Room. We’ll be in touch soon!

Edited by user Friday, November 11, 2011 3:36:04 PM(UTC)  | Reason: Not specified

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mallorym Offline
#2 Posted : Tuesday, July 19, 2011 11:00:18 AM(UTC)
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Hello again!

First, I want to acknowledge that many of you are reporting problems Printing and Cutting with the Cricut Imagine machine. The Printing function of Imagine in Cricut Craft Room is tricky, but we won’t give up until we get it working right! We appreciate all the feedback and information our beta testers have provided on their Imagine projects. Keep it coming!


GROUPING

Now, I would like to share with you one of my favorite features of Cricut Craft Room: Grouping. Grouping allows you to tie images together so you can make edits to all the images in the group at the same time.

First you need to select images for your group. The quickest way to select multiple images is to click on the mat just beyond an image and then drag your mouse to expand a blue box. When you release your mouse click, all the images within the blue box will be selected. (You can also hold down the CTRL or SHIFT key on your computer keyboard and click on the images you wish to group.) You’ll notice that the control handles—those 8 circles that appear around a selected image—now appear around your entire selection. Now any edits you make will apply to all the selected images! However, once you click on the mat outside the selected images, your multiple image selection will end.

Grouping makes your multiple image selection more permanent. Select your images and click the “Group” button in the Editor Bar. This will maintain the group even if you click outside the group. If you later wish to ungroup images, just select the group and click the “Ungroup” button in the Editor Bar.

What if you are working with a group and need to edit the individual images within the group? Select the group on the mat and then click the green “Edit Group” button that appears just below the group. This will take you to the Group Editor where you can select and make adjustments to each image separately. To close the Group Editor, click the exit button near the top left of the Mat window. Your individual image changes have been made but your group in still intact!

Edited by user Thursday, November 10, 2011 4:07:07 PM(UTC)  | Reason: Not specified

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mallorym Offline
#3 Posted : Tuesday, July 19, 2011 4:00:04 PM(UTC)
mallorym

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I’ve notice some speculation on the message boards about several features of Cricut Craft Room. Hopefully I can clear up some of the confusion.


No Cutting Limit. Some of you are concerned that Craft Room may limit the number of times you can cut a project, or that it may prevent you from being able to cut a project, make changes and then re-cut the project. Rest assured that this is not the case. You will have the ability to cut and edit your projects as many times as you desire.

Not Deleting Projects. We are not intentionally deleting or removing your saved projects. Unless you say something bad about me on the message boards… (I'm totally joking)

Cartridge Linking. A future feature of Cricut Craft Room is the ability to link your cartridges to your Cricut.com account. This means you will no longer have to plug the cartridges into your Cricut machine every time you cut! You will then sync your Gypsy with your Cricut.com account so that cartridges linked to your account are made available on your Gypsy.

Gypsy Migration. In conjunction with cartridge linking, we are working on a way for Gypsy owners to transfer cartridges currently linked to their Gypsy device to their Cricut.com account. If you bought a Gypsy and had promotional cartridges awarded to you, these will also be available to you in Craft Room.


STUCK ON "NO USABLE DEVICES AVAILABLE" MESSAGE?

On another note, if you click CUT and get stuck on the “No Usable Devices Available” message, here are some troubleshooting steps. If you still cannot get Cricut Craft Room to recognize your machine is connected, let us know here.

(1)Is your Cricut’s firmware up to date?

Latest Firmware
Personal Cutter: v1.40 (1.34 will also work with CCR at this time)
Create: v1.61 (1.54 will also work with CCR at this time)
Expression: v2.43 (1.34 will also work with CCR at this time)
Expression 2: 0027
Imagine: 0117

(2)Check that driver's are installed correctly (see post #14 in this thread])
(3)Do you hear a “beep” sound when you connect the Cricut to the computer? If not, try a different USB port on your computer.
(4)Is Design Studio or Cricut Sync running at the same time? These programs sometimes interfere with the USB communication, so make sure those programs are closed before opening Craft Room.
(5)Do you have more than one Cricut machine connected to your computer? Disconnect the USB connection to any machines not currently in use.
(6)Turn on the Cricut and connect it to the computer before opening Craft Room. When you click the CUT button, wait at least 30 seconds for the computer and Cricut to communicate.
(7)If after 30 seconds you are still seeing the “No Usable Devices Available” message, unplug the USB cord from the computer, plug it back in, and wait 30 seconds.
(8)If you are still seeing the “No Usable Devices Available” message, power off the Cricut, power it back on, and wait 30 seconds.
(9)Restart your computer then try step 4 again.

Edited by user Friday, October 28, 2011 9:49:49 AM(UTC)  | Reason: Not specified

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mallorym Offline
#4 Posted : Wednesday, July 20, 2011 3:52:22 PM(UTC)
mallorym

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Good afternoon! First off, I'd like to touch on some more questions/topics I’ve seen floating around.

CCR Imagine projects compatibility with Gypsy and CDS. Currently, Craft Room can only export projects as a .gypsy file or .ccr file. When you export as a .gypsy file, any Imagine art or patterns will be lost. Craft Room support for .cut files and .cricut files is still to come. Here is a brief explanation of the various file types in the Cricut world:

.gypsy –Gypsy Cricut App file type. Does not support Imagine images or printing colors/patterns
.cricut –Gypsy Imagine App file type. Supports Imagine images and printing colors/patterns
.imagine – These have been changed to .cricut files
.ccr – Cricut Craft Room file type
.cut – Cricut Design Studio file type

See post #26 within this thread for more details on how to export/import your Gypsy projects!

Pattern and color welding. Right now, if you add pattern or color fills to regular Cricut images and then weld them together, one of the fills overrides the others. Imagine art works a little different. If you weld Imagine art images, the cut paths weld but the patterns inside stay the same. When you start mixing the two and weld Imagine art with standard Cricut art, some odd things start happening. We are working on separating the welding for cut paths and welding for patterns/colors on all image types, however this capability is not available in the current build of Craft Room.

Cutting Authorization. If you try to cut with Craft Room on more than one computer, you will need to authorize the computers you use to cut with Craft Room. You can have up to 2 computers authorized at the same time, with the ability to change your authorized computers every 6 months. Authorization only affects your ability to cut a project. You will be able to download and install Craft Room on as many computers as you want to design.



MAT LAYERS

I see that a lot of our beta testers have discovered the Mat Layers feature! Mat layers allow you to design with multiple mats within one project. This helps you to correctly align and size images across multiple mats, or separate your cuts for each paper you want to use. To enable mat layers, open a new or existing project and click on the Green tab called “Options” located in the tool window along the left side of the application. Within “Options”, select the “Craft Room” tab and click the checkbox next to “Mat Layers Enabled”. A new green tab called “Mat Layers” will appear in your Tool window.

Creating layers: There are two ways to create layers. First, when you add an image to your mat, Cricut Craft Room will ask you if you wish to add the image to the current layer or create a new layer.

Current Layer: If you click “current layer” the image will be added to the layer currently highlighted in gray under the Mat Layers tab. To change which layer is your “current layer”, single click on the layer name and that layer will become highlighted.

New Layer: If you click “new layer”, Cricut Craft Room will create a new layer and add the image to that layer. Note: this new layer is now your current layer.
Second, you can manually create new layers by clicking the green plus sign in the Mat Layers tab. Layers added this way will be blank until you add designs to it.

Naming layers: Layers automatically take on the name of the first image added to it. A layer added by clicking the green plus sign will be default named “New Layer” until an image is added. If you wish to rename a mat layer, go to the May Layers tab, double click on the layer name (or click the pencil icon next to the layer name) and edit the text.

Hiding layers: You can select which layers are shown on your screen by selecting or unselecting the eye icon to the left of the layer name on the Mat Layers tab. Hidden layers will still show up when you click CUT.

Deleting layers: If you want to delete a layer, go to the Mat Layers tab and click on the trash can symbol next to the layer you wish to delete. This will remove the layer and any images associated with it.

Cutting a Project with Layers: Now when you click CUT and go to the cut preview screen, you will need to select how you want your project to cut. In the left corner of the cut preview you will see a drop down menu labeled “Layer”. Here you can select to cut each mat layer separately*, cut them all together on a single mat or choose a specific layer to be cut.

*If you choose to cut each may layer separately, you can browse through the layers in your project at the bottom of the cut preview screen, just to the left of the “Cancel Cut” button. Whichever mat you are previewing when you select cut will be the mat layer that cuts. Once your Cricut machine has finished cutting that layer, you will be taken back to the cut preview screen and the next layer in your project will automatically appear. You can choose to cut this layer, or skip to another layer. Once you have cut the last layer in your project, the cut preview screen will close.


Check back tomorrow for more information about May Layer Colors!

Edited by user Thursday, November 10, 2011 4:07:36 PM(UTC)  | Reason: Not specified

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mallorym Offline
#5 Posted : Thursday, July 21, 2011 8:13:14 AM(UTC)
mallorym

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MAT LAYER COLORS

As promised, here are some details on Mat Layer Colors. This feature will assist you in differentiating between mat layers. It also helps you to visualize cuts on various colors of paper.

To enable the mat colors, click on the Green tab called “Options” located in the tool window along the left side of the application. Within “Options”, select the “Craft Room” tab and click the checkbox next to “Fill Mode Enabled”. Currently, your layer colors may appear different when you click CUT and view them in cut preview screen. Now all your layers are filled with color!

Cricut Craft Room will automatically assign a color to your mat layers. To change a layer color, click on the green tab called “Mat Layers” in the Tool window. Click the circle of color you desire to change. A “Choose Color” window will pop up. Select one of the colors on the left, or customize your color using the color wheel or RGB values. Click Apply to save your changes.

Layer order: When using Mat Layer Colors, you may find that you need to rearrange the order in which your layers appear. To do so, click, drag and drop the layers into the order you wish. Make sure you are dragging and dropping within the “Mat Layers” menu.

Imagine Users: Please note that mat layer colors do not print. Printable patterns and colors must be either added through the “Colors & Patterns” menu or appear by default when you add an Imagine Art image to your mat. Since layer colors do not print, this function is disabled when in Imagine Mode. As a result, you might experience some strange things if you check the box for “Enable Fill Mode” while using Imagine. Checking this box flips a switch within Craft Room to show layer colors. Since layer colors do not exist in Imagine mode, what you actually get is no colors. This can seem backwards if you are using Imagine Art images or the “Colors and Patterns” feature. We are still working out how to best utilize Fill Mode Enabled with Cricut Imagine.

Edited by user Thursday, November 10, 2011 4:07:55 PM(UTC)  | Reason: Not specified

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mallorym Offline
#6 Posted : Friday, July 22, 2011 8:19:21 AM(UTC)
mallorym

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BOOKMARK AND WISH LIST

If you are wondering where to find the Wish List and Bookmark screens that appeared the first time you opened Cricut Craft Room, this post is for you! Here are two ways you can make changes to or update that data.

Option 1: Open a new or existing project. Click on the Green tab called “Options” located in the tool window along the left side of the application. Within “Options”, select the “Craft Room” tab and click on the gray buttons to “Edit Bookmarks” or “Edit Wish List”. This will take you back to the original screens you saw when you first logged in. Simply click Add or Remove to change the status of the cartridge.

OR

Option 2: Open a new or existing project. Click the “Images” tab located in the Drawer (this is the area at the bottom of the application where you find images to add to your mat). Within “Images”, choose the “Cartridge” view button on the right side. Set filters to “All Types” and “All Cartridges” or narrow down the cartridges shown as desired. To add a cartridge to your Bookmark or Wish List, click on the corresponding green text on the right and the text will change to orange. To remove a cartridge from your list, click on the corresponding orange text to change it back to green.

If you mark cartridges under Bookmarks or Wish List, new filters will appear in the Drawer with these cartridges.

Edited by user Friday, November 11, 2011 3:00:23 PM(UTC)  | Reason: Not specified

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mallorym Offline
#7 Posted : Friday, July 22, 2011 11:20:27 AM(UTC)
mallorym

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Just getting started? Here's a how to for the basic functions of Craft Room.

THE BASICS

Starting a Project. To start a new project, log in to Cricut Craft Room. Select “New” at the bottom of the Project List window. Type in a name for your project and click “Start”.


Open an Existing Project. To open an existing project, log in to Cricut Craft Room and select the project you wish to open in the Project List window. Click “Open” at the bottom of the window. You can also double click the project name to open the project. If you are already in a project and wish to open a different project, click “Open” at the top right of the application to view the Project List window. Select and click "Open" or double click the project you wish to open. Cricut Craft Room will automatically save any changes you have made to your current project.


Adding Images to the Mat. There are several ways to add images to your mat.

1- Click the “Overlay” tab located in the Drawer along the bottom of the application. Set filters to “All Types” or narrow down the cartridges shown as desired. Select a cartridge from the list and the images on that cartridge will display on the right. Click (single click) on the image you wish to add or drag and drop the image onto a specific area of the mat.

2- Click the “Images” tab located in the Drawer along the bottom of the application. Within “Images”, choose the “Cartridge” view button on the right side. Set filters to “All Types” and “All Cartridges” or narrow down the cartridges shown as desired. Click (double click) on the image you wish to add or drag and drop the image onto a specific area of the mat.

3- Click the “Images” tab located in the Drawer along the bottom of the application. Within “Images”, choose the “Image View” view button on the right side. Set filters to “All Types” and “All Cartridges” or narrow down the cartridges shown as desired. Click (double click) on the image you wish to add or drag and drop the image onto a specific area of the mat.

4- Click on the Green tab called “Fonts” located in the tool window along the left side of the application. Within “Fonts”, click the green button called “Add New Text Box” and a text box will appear. Using your computer keyboard, simply type the text you wish to add to the mat. The text will automatically appear on the mat.
5- Select an image already on your mat. Click the copy button on the Editor Bar and then click the Paste button directly to the right. This will duplicate the selected image.


Renaming a Project. You can change the name of a project multiple ways.

1- To rename a project your a currently working on, click on the Green tab called “Options” located in the tool window along the left side of the application. Within “Options”, select the “Project” tab. Click on the pencil icon next to the current project name in the brown box and edit the text.

2- To rename a project your a currently working on, minimize the Drawer by clicking on the small green button with a white arrow located just above the Drawer on the left side. A dark gray bar will appear on the bottom of your screen with your current project name. Click on the pencil icon next to the name and edit the text.

3- If currently opened to a project, click “Open” at the top of the application to view the list of projects saved to your account. Click on the pencil icon next to the project name you wish to edit, or click on the name itself, and edit the text.

4- Upon logging in, you will see the Project List window. Click on the pencil icon next to the project name you wish to edit, or click on the name itself, and edit the text.


Saving a Project. You can save your project at any time by clicking the “Save” button at the top of the application. Cricut Craft Room will also automatically save your project when you click the “Logout” button. If you close the Cricut Craft Room window, your project content will not be saved.


Delete a Project. Click “Open” at the top of the application to view the Project List window. You will also be taken to this window when you first log in. Click on the trash can icon next to the name of the project you wish to delete. A window will pop up to verify you want to delete the project. Click “yes” to delete the project or “no” to go back to the previous screen.


Closing Craft Room. To close the Cricut Craft Room application, click the “Logout” button at the top of the application. Cricut Craft Room will automatically save your project. You can also close the window running Craft Room by selecting the X or red circle in the corner of the window. However, Cricut Craft Room will not save any changes you have made to your project.


Welding. Welding is the process of combining two or more separate images into one cut. For example, you can turn separate letters S-U-M-M-E-R into a connected word! When images overlap or touch each other, a small pop up will appear with radio buttons for Weld or Don’t Weld. Cricut Craft Room will automatically weld the images. You can elect to not have the images weld by selecting the radio button next to “Don’t Weld”. Cut lines that are welded appear grayed out.


Editing Images The easiest way to edit your images is with the Image Control Handles. When you select an image on your mat, eight image control handles will appear around the image. Each has a specific function that helps you to make common design adjustments in a snap.

Top left: allows you to move the image in any direction on the mat.
Top middle: locks the image’s X coordinate and allows you to adjust only the Y coordinate.
Top right: adjusts the horizontal slant of the image.
Middle right: stretches or condenses the width of the image.
Bottom right: increases or decrease the width and height of the image together, maintaining proportions.
Bottom middle: stretches or condenses the height of the image.
Bottom left: rotates the image around its centerpoint.
Middle left: locks the image’s Y coordinate and allows you to adjust only the X coordinate.

Edited by user Friday, July 22, 2011 11:29:55 AM(UTC)  | Reason: Not specified

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mallorym Offline
#8 Posted : Tuesday, July 26, 2011 9:20:29 AM(UTC)
mallorym

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HIDE CONTOUR

Hide Contour is a super cool feature! It allows you to hide cut paths within an image so that only certain elements remain. If this feature is available for your image, the green button “Hide Contour” will appear when you select the image on the mat. Click the button to enter the Image Editor. Mouse over the design and the different cut paths will become highlighted in red. If you wish to hide an element, move your mouse until those lines are red and click. It will now appear faded out. Click again to reverse the action. To exit the Image Editor, click exit at the top left of the mat window. Any hidden contours will no longer appear on the mat or cut. To unhide a hidden contour, select the image on the mat and click “Hide Contour” to go back into the Image Editor. Select the hidden contour and it will become bold again. Exit the Image Editor and the line will again appear on the mat. If you hide all contours and exit the Image Editor, the image will be deleted off your mat.

Edited by user Friday, November 11, 2011 3:00:48 PM(UTC)  | Reason: Not specified

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mallorym Offline
#9 Posted : Wednesday, July 27, 2011 11:47:14 AM(UTC)
mallorym

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FIRMWARE UPDATES

Cricut Craft Room requires Cricut machines to have the latest firmware or it will not allow you to cut. If Craft Room is not recognizing your machine when you click CUT, double check that your Cricut has the latest firmware.


Attention Personal Cutter, Create, and Expression users! The firmware numbers will appear on the Cricut's screen just after turning on the device. If an update is needed, Craft Room should automatically prompt you to update your machine and then take you through the update process.

Latest Firmware
Personal Cutter: v1.40 (1.34 will also work with CCR at this time)
Create: v1.61 (1.54 will also work with CCR at this time)
Expression: v2.43 (1.34 will also work with CCR at this time)


Attention E2 and Imagine machines users! The firmware numbers can be found in the Cricut's LCD screen in the ABOUT menu. These machines update differently than other Cricut machines. If your machine needs a firmware update, check out the Cricut Sync program.

Latest Firmware
Expression 2: 0027
Imagine: 0117


Still not working? If your machine has the latest firmware and Craft Room does not recognize your machine is connected to your computer, check out the troubleshooting steps posted earlier in this thread under 'Stuck on "No Usable Devices Available" Message?'. Still no luck? Report your problem here.

Note for Gypsy Users: Since Cricut Craft Room is still in beta testing, the firmware that CCR installs on your machine is more up to date than what is currently known by your Gypsy machine. Consequently, if go to cut (via Gypsy) on a Personal Cutter, Create, or Expression machine that has been updated with Craft Room, you might see the following message: "Cutting may not function properly. Your Gypsy needs to be updated. For instructions on how to update this Gypsy, please go to www.provocraft.com/gypsy Would you like to cut anyway?" First, run Cricut Sync and make sure your Gypsy is up-to-date. If no updates are needed, you should be able to go ahead and click "YES" to cut anyway. This message should go away once Craft Room is out of beta testing and the new Cricut machine firmware is fully release.

Edited by user Friday, October 28, 2011 9:50:58 AM(UTC)  | Reason: Not specified

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#10 Posted : Thursday, July 28, 2011 12:51:35 PM(UTC)
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RELATIVE V. REAL SIZE

Relative size and Real size can make a BIG difference when designing a project. The RELATIVE/REAL size button is located in the editor bar, fourth image from the left. If you are currently on real size, clicking this button will switch you to relative size, and visa versa.

What's the difference?

Relative sizing will adjust the height of the shapes proportionally, based on the height of other shapes being added. This is very important when using letters or images with many layers.

Real sizing will add all images to your mat at a fixed height from the top of the image to the bottom.

Play around with it to get a better feel for the two settings.


ZOOM

Directly to the right of the RELATIVE/REAL button are the ZOOM and OUT buttons. The ZOOM button allows you to enlarge the mat to better see small images and details. Use the scroll bars to see different areas of the mat. To zoom back out, click the OUT button.

Edited by user Thursday, November 10, 2011 4:08:58 PM(UTC)  | Reason: Not specified

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#11 Posted : Friday, July 29, 2011 9:30:09 AM(UTC)
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WELDING CRICUT IMAGES WITH PATTERNS - question from Khrista

When you design in Imagine mode, you can add color or pattern fills to a Cricut image! However, if you weld that filled image to another image, the result may not be what you expect. When you weld Cricut* cuts paths together, the fills used in your images will expand throughout the entire weld. You may see one fill take over and overwrite fills used in the other images. Or you might see "empty" images become filled. Sometimes this is a useful feature! But other times you may want to keep the patterns separate, even though the cut paths are welded.

We are working on separating the welding for cut paths and welding for patterns/colors so that you are able to layer images with different fills and have them cut as one image. However, this capability is not available in the current build of Craft Room.


*Welding with patterns functions slightly differently for Imagine art. You may experience different results than I describe above when using Imagine art or a combination of Cricut and Imagine art. Our goal is to make all the different types of art work the same way so your results as the designer are consistent.

PS--if you've been trying to use the Animal Kingdom cartridge and Craft Room was not recognizing the cartridge, it should be working now. Please report if you still have problems!

Edited by user Friday, August 26, 2011 3:23:18 PM(UTC)  | Reason: Not specified

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#12 Posted : Friday, July 29, 2011 4:05:28 PM(UTC)
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UPDATE IMAGINE WHEN USING E2?

Some of you might have come across a problem where you are trying to cut with an Expression 2 and Craft Room tells you to update your Imagine? Yeah, that's a really strange bug. We are trying to track down the root cause of this problem, but in the meantime I want you to be able to cut! Next time you come across this problem, try the below steps that I've found allow me to get past this issue. Maybe it'll work for you too!

1 - Close Craft Room and disconnect the USB cable from your computer.
2 - Re-open Craft Room, log in, design, edit, etc.
3 - When you are ready, click CUT without a machine connected to your computer.
4 - When the "No Usable Devices Available" message appears, make sure your E2 is turned on and then re-connect the USB cable to your computer.
5 - After a few seconds, Craft Room should detect your E2 machine and progress to the Cut Preview screen.
6 - Click Cut again and you're off!

Edited by user Thursday, September 08, 2011 1:29:43 PM(UTC)  | Reason: Not specified

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#13 Posted : Monday, August 01, 2011 8:00:32 AM(UTC)
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IMAGINE BLEED/BORDERS - question from *NanaDonna*

The way that Craft Room currently determines the color of the bleed (or the border) around an image is somewhat difficult to explain. I completely understand that the colors that Craft Room is currently using are not the best. We are looking at adding the capability for you to choose the bleed color for your images (or to simply extend out the pattern fill used in the image).


EXPORTING TO GYPSY - question from LaurieWhitt

We are still seeing some problems when projects are exported to the Gypsy. For example, when you export a 6x12 project to your Gypsy and then go to cut that project with a Personal Cutter or Create machine, the gypsy will display an error message regarding your Cricut not accepting a 24" mat. You may also notice that the mat is turned the wrong direction on the Gypsy screen. For now you will need to re-select a 6x12 mat in your Gypsy. Unfortunately this may cause some shifting in image placement on the mat. We are working on resolving the problems you are experiencing with exporting to the Gypsy. Update: these issues should be mostly resolved now.


PRINTING AND CUTTING UPDATE - question from Khrista

We are in the midst of testing out a new build of Craft Room that should resolve many of the problems you are experiencing with the Imagine (e.g. printing then not cutting, cutting but not printing, etc). Hang tight until that update is released (hopefully this week...but no promises), then let us know your results. Update: these issues should be mostly resolved now...still some outstanding problems with Windows 7, see below.


ISSUES WITH WINDOWS 7, 64 BIT - question from Narelle

Are you using Windows 7, 64 bit and the Imagine machine? When you send your project to print & cut, does it print, pull the mat back through, Craft Room give a bridge error, then your Imagine ejects the mat without cutting? Yes, this is a known issue that we are working diligently on! (along with all the other bridge errors).

Edited by user Friday, August 26, 2011 3:26:17 PM(UTC)  | Reason: Not specified

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#14 Posted : Monday, August 01, 2011 4:09:07 PM(UTC)
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INSTALLING DRIVERS - question from Alayne

The first time you connect your Cricut machine to your computer, your computer may automatically install "drivers", or pop up a window prompting you to install "drivers". If you do not see a prompt, or are not sure if you have drivers installed, here is a way to manually check. I have attached images for each step using the Cricut Imagine machine. Your screens may vary depending on your computer's operating system. I am using Windows XP.

Before you start, make sure your machine is turned on and connected to your computer.

1- Go to the start menu and locate "My Computer". Right click on "My Computer" and choose "Manage". Click here for a screenshot.

2- A "Computer Management" window will open. Click on "Device Manager" (under System Tools). Then click the plus sign next to "Ports (COM & LPT)" located in the list on the right half of the window. Click here for a screenshot.

Note the items listed under "Ports (COM & LPT)". If you have a Cricut Expression 2 or Cricut Imagine machine, you might see something listed in the menu that contains the word "Cricut". This means that you probably already have drivers installed for your machine. However, Personal Cutters, Creates, and Expressions may not have an obvious name even if drivers are already installed.

To confirm that your machine is being seen by your computer, disconnect the USB cable connecting your Cricut to your computer. You should see one of the items under "Ports (COM & LPT) disappear. Reconnect the USB cable and it should reappear. If this does not happen for you, try a different USB port on your computer.

3- Right click on the item that you have determined to be your Cricut machine. Choose "Update Driver" from the list. Click here for a screenshot.

4- An installation wizard will open. Click here for a screenshot.

5- Your computer may ask you for confirmation that you want to install the drivers. Select 'Continue Anyway'. Click here for a screenshot.

6- The installation will continue... Click here for a screenshot.

7- When the wizard completes, click "Finish". Click here for a screenshot.

8- Check your "Computer Management" to see if your device appears under "Port (COM & LPT)". Click here for a screenshot. Remember, Personal Cutters, Creates, and Expressions may not be renamed to indicate they are Cricut devices. If you see a yellow "!" by your device, the driver installation may not have been successful.

Edited by user Monday, August 01, 2011 4:18:11 PM(UTC)  | Reason: Not specified

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#15 Posted : Tuesday, August 02, 2011 4:41:27 PM(UTC)
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WHAT TO EXPECT FROM THE NEXT BUILD

We are working on a new build of Craft Room that should be ready for our beta testers to try out soon (hopefully this week but still TBD)! When it is available, Craft Room will ask you to install the update when you launch the desktop application. Here are some of the things you may notice with this new build.


- Restored automatic prompt for firmware updates on Personal Cutters, Creates, and Expressions.

- Resolved cartridge detection issues with Snapshot Nature and Snapshot Texture cartridges

- Improved printing and cutting with Cricut Imagine

- Fixed issue with the horizontal lines along the right edge of a pattern fill

- No more having to ungroup the layers of Imagine art to get the layers to cut correctly.

- Improvements to the “Layers” dropdown menu in the Cut Preview screen

- Improved Gypsy exporting and importing for 6"x12" projects

- And MORE!

After this build is available and you have updated your Craft Room, try out some things you’ve been having problems with and see if anything has changed for you. If you are still having problems, send us a note via Feedback.

Edited by user Tuesday, August 02, 2011 4:42:07 PM(UTC)  | Reason: added in "and MORE!"

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#16 Posted : Wednesday, August 03, 2011 11:09:59 AM(UTC)
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SYSTEM REQUIREMENTS - question from KittyMeeow

If you are having trouble installing Craft Room on your computer, double check that your computer and internet connection meets the below system requirements.

Windows
•Intel® Pentium® III 1GHz or faster processor; Intel Pentium 4 2GHz or faster
•Microsoft® Windows® XP Home, or Professional with service pack 3 (including 64-bit editions); Windows Vista® Home Premium, Business, Ultimate, or Enterprise (including 64-bit editions) with Service Pack 2; or Windows 7 (including 64-bit editions)
•512MB of RAM (1GB recommended)
•Available USB Port

Mac OS
•Intel Core™ Duo 1.83GHz or faster processor
•Mac OS X v10.5, v10.6, v10.7
•512MB of RAM (1GB recommended)
•Available USB Port

Display
•Minimum 1024 x 768 screen resolution

Software
•Internet Explorer 9.0, Firefox, Safari
•Flash 10.3 and up
•Adobe AIR 2.7 and up

Internet
•Broadband connection (Satellite broadband is not supported)
•1.5 Mbps Downstream, 896 Kbps Upstream
•Free Cricut.com account
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#17 Posted : Thursday, August 04, 2011 12:39:20 PM(UTC)
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CUTTING WITH CRAFT ROOM WIRELESSLY

How cool would it be to design in Craft Room on your computer and then send your project to your E2 in the next room? Well that day is coming! You've probably heard that the E2 has a slot for a wireless adapter. This week we've been testing them out and it's absolutely awesome! Pack away your USB cables. No more squeezing your computer and E2 onto the same table. With the wireless adapter, you can connect your E2 to your home wireless network. Super cool! I can't give away when the adapters will be available but I wanted to share with you some of the fun things we've been working on!
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#18 Posted : Friday, August 05, 2011 4:15:35 PM(UTC)
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Well friends, unfortunately the new build will not be ready to go out today like I had hoped. We discovered that one of the fixes we implemented caused cartridge detection to slow significantly. Not good. We think we identified the reason for the slowing and corrected it, but we want to do some double checking before we send out the update. So keep an eye out for the update next week.

I see that there is some frustration with the new security image requirement to post on the message boards. I know it is a bit of a hassle, but it should eliminate the spam you may have seen recently. One of our bug guides, Scrapalette, posted a useful tip: "The word verification is time sensitive. If you don't enter it within the specified time span, it becomes invalid even if you enter it correctly. What I've been doing is to just click post (not even entering the code) and let it recycle and enter the next one that pops up."

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#19 Posted : Monday, August 08, 2011 10:18:49 AM(UTC)
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AUTO FILL

Auto Fill is a very useful feature for duplicating an image or group of images to fill your mat. This feature is located under the green tab called Shape Properties. First, place images on your mat. If you are using more than one image, you will want to GROUP them so that the entire group is duplicated. With your image or group selected, go to the Shape Properties tab. At the very bottom of this menu you will see Auto Fill Width and Height. The values for Width and Height will default to the size of the mat you are using. If you wish to fill a smaller area, decrease the values (note: autofill starts at the top left corner of the mat). When you are ready, click "apply" next to the auto fill fields.

Edited by user Thursday, November 10, 2011 4:09:09 PM(UTC)  | Reason: Not specified

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#20 Posted : Tuesday, August 09, 2011 2:56:22 PM(UTC)
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FINDING ALL THE LAYERS - question from Gemini_Heather

Here is a shortcut to finding all the layers for your image. We are still working on expanding our key words for the search feature in Craft Room, so this trick may not always work...yet*

Find the base layer for your image and add it to your mat. Right click on the image and take note of the first line in menu that appears, where the image name is listed. In Images view, type in the name of the layer in the search field. Double check that the cartridge listed in the filter (just to the left of the search field) is correct. Click search. The layers associated with that images will appear below.


*You may find that for some images, not all the layers appear with this search method. For example, if you are using the base layer from the Boys Will Be Boys cartridge called "Ladybug", some of the layers are listed under "Ldybug-s" and will not appear when searching under "Ladybug".

Edited by user Thursday, November 10, 2011 4:09:40 PM(UTC)  | Reason: Not specified

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#21 Posted : Friday, August 12, 2011 10:07:07 AM(UTC)
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TEXT BOX - questions from ShawnMosch

Text box fonts that don't work. If you have tried out the text box feature in Craft Room, you have probably noticed that some fonts don't type correctly or at all. We've found some problems within our keyboard mapping data for some cartridges. Since there are a lot a different pieces that go into the raw cartridge data, this problem is tricky to resolve. Until we find a fix, you can always add each letter to your mat individually via the Drawer (the section where you have the Image or Overlay view).

Moving a text box. When you are using a text box, you should be able to move the text to any area on the mat by either clicking and dragging the brown "text field" box, or using the upper left image control handle.

Adding text to a Cupcake Wrapper project. You can use the text box to get you started. However, since you will probably want to have your text curve with the cupcake wrapper, you will need to "ungroup" the text box and individually rotate and place each letter.

Edited by user Thursday, November 10, 2011 4:10:52 PM(UTC)  | Reason: Not specified

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#22 Posted : Tuesday, August 16, 2011 5:18:11 PM(UTC)
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I am very happy to report some recent fixes in Craft Room. A new build of the beta program should be available very very soon! Once the update is pushed live, Craft Room will ask you to install the update when you launch the desktop application. I listed in a previous post some bugs that have been resolved post build 53. I've listed those again below, PLUS some additional fixes that occured in just the last few days.


- Restored automatic prompt for firmware updates on Personal Cutters, Creates, and Expressions.

- Resolved cartridge detection issues with Snapshot Nature and Snapshot Texture cartridges

- Improved printing and cutting with Cricut Imagine

- Fixed issue with the horizontal lines along the right edge of a pattern fill

- No more having to ungroup the layers of Imagine art to get the layers to cut correctly

- Improvements to the “Layers” dropdown menu in the Cut Preview screen

- Improved Gypsy exporting and importing for 6"x12" and 12"x24" projects

- Resolved errors seen with Creative Memories Reminisce Accents, Sweet Treats, and Winter Woodland (this fix you can actually see now)

- Images in the overlay view are now correctly aligned so all layers are on the right key

- Improved cartridge detection



To help minimize frustration or confusion, I'd like to point out a few things regarding firmware updates (for Expression and Imagine) as well as comment on the Bridge errors.

For Expression users. If you have Craft Room open, the USB connected to your Cricut and computer, and THEN turn on your Expression, you might get a "false alarm" to update your firmware. If you know your machine is at FW 2.43, you do not currently need to run another firmware update. We are working on this issue, but for now click "skip", wait a minute and try clicking cut again. If you are still prompted to update your firmware, (1) close Craft Room, (2) make sure your Expression is powered on and the USB is connected, then (3) reopen Craft Room. Connecting to the application following these steps will usually resolve this problem.

For Imagine users. Does Craft Room sometimes prompt you to go to Cricut Sync and update your firmware, but then Sync says your machine is up to date? Most likely you connected the USB to your Imagine machine and computer while Craft Room was already running. We are working on this issue, but for now (1) close Craft Room, (2) make sure your Imagine is powered on and the USB is connected, then (3) reopen Craft Room. Connecting to the application following these steps will usually resolve this problem.

Bridge errors? Bridge errors can happen for a variety of reasons. However, these errors are more likely to occur if you have other programs on your computer running simultaneously, or if you open other programs while Craft Room is running.

Edited by user Tuesday, August 16, 2011 5:29:21 PM(UTC)  | Reason: Not specified

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#23 Posted : Wednesday, August 17, 2011 2:06:26 PM(UTC)
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BRIDGE ERRORS - question from Khrista

What is the Bridge? The Bridge is something that allows Craft Room, your computer, and your Cricut to all communicate with each other.

Why do Bridge errors occur? When there is a "Bridge Error", it means that something has gone wrong in the communication process. There are many reasons why there could be a communication error:

-It could be an issue with our servers at PC being down
-It could be another program running on your computer is battling Craft Room for bridge access (such as running Cricut Sync at the same time as Craft Room)
-It could be another program on your computer simply disrupting communication to the bridge, like an antivirus software
-It could be an issue with your internet connection slowing
-It could be a bug in our "time out" settings
-or a host of other reasons!

We understand that these errors are a big pain, and we are doing our best to find the root causes and make adjustments.

We understand that these errors are a big pain, and we are doing our best to find the root causes and make adjustments.

Can I do anything to prevent Bridge errors?
(1) Make sure you are not running Cricut Sync or Cricut Design Studio while using Craft Room.
(2) Close other files or programs before opening Craft Room
(3) Avoid opening other files or programs when you are using Craft Room.
(4) Check that you have a good internet connection
(5) Try turning off any antivirus programs running on your computer temporarily. If this eliminates the bridge errors, you may need to contact the antivirus software provider to help you add Craft Room to your trusted programs list.
(6) Being able to consistently replicate a problem with a step by step instruction is VERY useful to us in getting the issue resolved. If you find a step by step way to consistently cause a Bridge Error, please contact me via a PM.

Edited by user Wednesday, September 28, 2011 11:25:54 AM(UTC)  | Reason: Not specified

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mallorym Offline
#24 Posted : Tuesday, August 23, 2011 3:31:49 PM(UTC)
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MAT ORIENTATION - question from SusanBushnell1

If you have used Gypsy or Design Studio, you have probably noticed that the mat orientation in Craft Room is different. The "arrow" points up in Craft Room, instead of to the side like in Gypsy and CDS. This new direction can take a while to get used to. I understand that there are times where changing the mat orientation would be useful for designing a project. Right now the mat orientation cannot be rotated, but we are looking at adding this feature at a future date.
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#25 Posted : Wednesday, August 24, 2011 12:27:15 PM(UTC)
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FIRMWARE UPDATE FAILED?

If you had problems doing a firmware update through Craft Room (this would only apply to Personal Cutters, Creates, and Expressions), your Cricut might now be unresponsive, even when you use it on its own. If this is happening on your Cricut, you can run a firmware update through Design Studio and it will reset your Cricut to an older firmware. If you don't own a copy of the Design Studio program, you can download a trial version here: http://www.cricut.com/CDS/DesignStudioTrial1.aspx

There are detailed instructions on how to do the update within the Design Studio program. Be sure to read those before you start. I’ve included below a summary of how to do the update for a quick reference.

(1) Connect your Cricut (powered off) to your computer with a USB cable.
(2) Open the Design Studio program (after installing the trial version, if necessary) and go to the HELP menu and choose UPDATE CRICUT FIRMWARE from the drop down list.
(3) Hold down the STOP button on your Cricut. While holding down STOP tap the power button. Continue to hold down STOP until your Cricut beeps.
(4) In Design Studio, select the machine you are updating.
(5) Click BEGIN UPDATING NOW.

Edited by user Thursday, November 10, 2011 4:10:22 PM(UTC)  | Reason: Not specified

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mallorym Offline
#26 Posted : Thursday, August 25, 2011 10:54:05 AM(UTC)
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EXPORTING AND IMPORTING WITH GYPSY AND DESIGN STUDIO - question from AngieOverton

Here are some instructions on how to import and export between Gypsy and Cricut Craft Room.


Export Craft Room Project for importing into Gypsy:
step 1: Open Cricut Craft Room and log in to view your saved project list.
step 2: Select the project you wish to export and click the "export" button near the bottom of the screen.
step 3: Make sure the radio button next to "Gypsy" is selected.
step 4: Click Begin to export your project.
step 5: Save your project to your computer desktop or other location on your computer.
step 6: Close Craft Room, connect your Gypsy to your computer and run Cricut Sync
step 7: When your Gypsy projects appear, click "Add Projects".
step 8: Locate the exported file on your computer click "Open". The project will be added to your Gypsy.

Export Gypsy project for importing into Cricut Craft Room:
step 1: Connect your Gypsy to your computer and run Cricut Sync (make sure Craft Room is NOT running at this point)
step 2: When the projects on your Gypsy appear, locate the file in your project list and drag and drop it on to your computer desktop or other location on your computer.
step 3: Close Cricut Sync and disconnect your Gypsy from your computer.
step 4: Open Cricut Craft Room and log in to view your saved project list.
step 5: Click the "import" button near the bottom of the screen.
step 6: Locate the file on your computer and click the "Open" button. The project will be added to Craft Room.

Importing a Design Studio project:
step 1: Open your project in Design Studio
step 2: Go to "save as"
step 3: In the window that pops up, change the drop down menu (just to the left of "cancel") to Gypsy files (*.gypsy)
step 4: Close Design Studio
step 5: Open Cricut Craft Room and log in to view your saved project list.
step 6: Click the "import" button near the bottom of the screen.
step 7: Locate the file on your computer and click the "Open" button. The project will be added to Craft Room.

Edited by user Thursday, November 10, 2011 4:11:18 PM(UTC)  | Reason: Not specified

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mallorym Offline
#27 Posted : Friday, August 26, 2011 3:32:37 PM(UTC)
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WHAT IS THE ERROR: "cannot contain null addresses"?

Some users are reporting an error "cannot contain null addresses" popping up when clicking CUT. We are looking into this issue and it appears to be a problem within the Craft Room application. Unfortunately, it does not seem that there is anything you can do on your end to get past this error. Our developers are working to identify the source of the problem within the program’s code and get it resolved ASAP. I'll keep you posted!

UPDATE: no one should be seeing this error now. If you are seeing this message in Craft Room, please send me a PM!

Edited by user Thursday, September 08, 2011 7:49:23 AM(UTC)  | Reason: Not specified

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#28 Posted : Monday, August 29, 2011 10:21:15 AM(UTC)
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TEXT BOX FEATURE AND WELDING - question from AZOwen

What is "text box" and how does it work? When you use the text box feature, you can make words with Cricut Cartridge fonts by simply typing with your computer keyboard. Click on the Green tab called “Fonts” located in the tool window along the left side of the application. Within “Fonts”, click the green button called “Add New Text Box”. A text box will appear. Simply type the text using your computer keyboard. The text will automatically appear on the mat. You can change the font or creative feature used by changing the selections in the drop down menus in the “Fonts” menu. When you are satisfied with your text, click “done” next to the text box. If you need to edit the text, select the text group on the mat and click the green button “Edit Text” that appears by your image. If you ungroup the text to edit individual letters within your text, you will no longer be able to edit the text using the features in the “Fonts” menu.

What is letter spacing? How does this relate to welding? Letter spacing is a kerning option available for images added using the Text Box feature. Increasing the value in the letter spacing box will move letters farther apart. A smaller or negative number will bring the letters closer together. You can use letter spacing to make your letters overlap and weld together.


What is the difference between Character Space and Block? Character Space is more commonly used for welding letters together. This setting spaces letters based on how the shapes relate to one another. For example, if you type the letters "Pj", the j curves underneath the P. If you were to switch to Block format, the letters will be spaced as if they had a box around them. With the "Pj" example, the j will be moved farther away from the P so that the j does NOT curve underneath the P. Try out both settings to see which works best for your project.

Edited by user Thursday, November 10, 2011 4:11:52 PM(UTC)  | Reason: Not specified

mallorym attached the following image(s):
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mallorym Offline
#29 Posted : Thursday, September 01, 2011 5:46:34 PM(UTC)
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BUILD 60

An update to Craft Room has just been released. Next time you launch Craft Room, you should be prompted to update to build 60. Here are some notes on what to expect.


•Fixes problem with driver installation for E2 and Imagine (from "Help>Install Drivers" at the top of the CCR window)

•Improvements to verifying which computers you have authorized to cut with your account

•Resolves “Cannot contain null addresses” issue (At least we think. No one locally has had this problem to verify it is resolved--please let me know!)

UPDATE: I noticed users saying that this problem is still occurring. We will go back and revisit this issue.


•Resolves an issue with E2 not cutting Imagine art images

•Resolves bridge crash when clicking “log in” more than once

•Resolves bridge crash when launching certain applications through an associated file type (in Windows XP)

•Reduces occurrences of a bridge error while printing & cutting with Imagine, but DOES NOT eliminate all occurrences of bridge errors while printing & cutting

•DOES NOT fix problems some users are having with firmware updates failing. We've identified the source of this problem...the fix is still to come

•DOES NOT resolve all the bridge errors. These may still occur, but hopefully less often. We are continuing to work on these errors, but we wanted make the above improvements available to you. If you continue to get a bridge error at the same point, every time - send me a PM!


Note for E2 or Imagine users: if you are getting a bridge error immediately after you log in, try disconnecting the USB cable from your computer and THEN opening Craft Room and logging in. Wait until you've clicked "CUT" or "GO" then connect the USB. You may have to wait several seconds for Craft Room to establish the connection with your machine.

Edited by user Friday, September 02, 2011 10:43:06 AM(UTC)  | Reason: Not specified

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mallorym Offline
#30 Posted : Tuesday, September 06, 2011 12:18:38 PM(UTC)
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How can we access the stock shapes on the Imagine using CCR? - question from COWStamper

Right now the preloaded art on Imagine is not available in Craft Room. We are looking into ways to get those images into the program. UPDATE: many of these images have been made available through the free Cricut Craft Room Basics Craft Room Exclusive!


Prior to Build 59 we were able to print and cut layered designs as one object. Since build 59 was loaded this process isn't working any more. The design prints fine and the outline is cut but then all the layers are cut as well. Build 60 didn't fix this problem. - question from Narelle

The work around you had discovered to allow for this turned out to actually be a bug. Grouping images together should not disable cutting for those images. The fact that it was doing this was causing problems other places (where grouped items were not cutting when the user did want them to). We are looking at ways to make what you are looking for possible. This is something we will look into more once we have resolved some of the stability concerns like bridge errors.


Is there a trick to using the Search feature on CCR, such as a wild card symbol? I tried searching for images with the word "thank" in them, and CCR came back with nothing from my Bookmarked carts even though I know there are some images. My Gypsy, on the other hand, will return images that have the word "thank" anywhere in them, including Thank You, Thanks, Thanksgiving, etc. - question from VanessaW

The keywords for the search feature are still being populated. The results of the search feature should improve over time. I do not believe that * or other wild card characters currently function in the Craft Room search.

Edited by user Wednesday, November 09, 2011 5:39:40 PM(UTC)  | Reason: Not specified

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Narelle on 10/10/2011(UTC)
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