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KimberlyThames Offline
#1 Posted : Sunday, August 07, 2011 7:58:10 PM(UTC)
KimberlyThames

Rank: Newbie

Groups: Registered
Joined: 7/26/2011(UTC)
Posts: 2

I bought a cricut imagine and I am so frustrated!
I have followed all instructions
1. plugged it in
2. turned power on
3. screen says insert the included cart. to update
your cricut imagine with the latest features before using.

okay......... so i have did this over and over when I insert cartridge and no update happens.
what do i do !!!!!!! i WAS SO EXCITTED but, now i an so dang tiered of messing with it.

PLEASE HELP. KIM
Confused
Khrista Offline
#2 Posted : Monday, August 08, 2011 10:17:16 PM(UTC)
Khrista

Rank: Advanced Member

Medals: Cricut Circle Member: Member of the Cricut Circle

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Joined: 5/12/2010(UTC)
Posts: 5,356
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Location: Southwest Washington State

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Originally Posted by: KimberlyThames Go to Quoted Post
I bought a cricut imagine and I am so frustrated!
I have followed all instructions
1. plugged it in
2. turned power on
3. screen says insert the included cart. to update
your cricut imagine with the latest features before using.

okay......... so i have did this over and over when I insert cartridge and no update happens.
what do i do !!!!!!! i WAS SO EXCITTED but, now i an so dang tiered of messing with it.

PLEASE HELP. KIM
Confused



Hi. :) You could have a bad cartridge. Download cricutsync from http://www.cricut.com/cricutsync/Default.aspx

You'll use the white cord it came with to hook it a computer. Turn the Imagine on and then open up Cricut Sync. It can do any updates it needs that way also. You'll need it anyways for all future updates.

Also - pop over to this forum:
http://community.provocr...cs35_Cricut-Imagine.aspx

if you get stuck or it's still not working. I happened to pop into this one which is for the cricut craft room online tool that's in beta at the moment that provocraft is working on. :) The link is for the Imagine forum and if you post in the Questions for Chris, he can always help figure out what's going on.

Hope that helps
:)Khrista
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