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Kathej Offline
#1 Posted : Monday, September 19, 2011 12:24:56 PM(UTC)
Kathej

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Is anyone having problems using the Art Philosophy cartridge with Craft Room or Design Studio. I can cut directly from E2 and E but not working through my computer. I have tried both my Mac and PC with CCR and my PC with DS. Any ideas as to what is going on? Thanks
mallorym Offline
#2 Posted : Tuesday, September 20, 2011 1:00:57 PM(UTC)
mallorym

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Originally Posted by: Kathej Go to Quoted Post
Is anyone having problems using the Art Philosophy cartridge with Craft Room or Design Studio. I can cut directly from E2 and E but not working through my computer. I have tried both my Mac and PC with CCR and my PC with DS. Any ideas as to what is going on? Thanks


I was notified this morning that there is a detection problem with the cartridge in CDS and CCR. Basically, the cartridge is not identifying itself in the way CDS/CCR is expecting--so the system does not recognize it. We are working on a resolution.
Kathej Offline
#3 Posted : Tuesday, September 20, 2011 6:51:23 PM(UTC)
Kathej

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Location: Puyallup WA

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Thanks MalloryBigGrin
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